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Privacy Policy

A legal disclaimer

The Usual Lash, a lash salon located in Darien, CT, values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (the "Website"), book appointments, or interact with our services. By using the Website, you consent to the practices described in this Privacy Policy.

Privacy Policy - Information We Collect

We may collect the following types of information:

a. Personal Information

  • Booking Information: When you book an appointment, we collect your name, email address, phone number, and any additional details you provide, such as service preferences or health information relevant to the service.

  • Contact Information: If you contact us via the Website, email, or phone, we may collect your name, email address, phone number, and the content of your message.

  • Payment Information: Payments are typically processed in-person at the salon. If any online payments or deposits are required, we may collect payment details through a secure third-party processor, but we do not store your full payment information.

b. Non-Personal Information

  • Usage Data: We may collect information about how you interact with the Website, such as your IP address, browser type, device information, pages visited, and time spent on the Website.

  • Cookies: The Website may use cookies or similar technologies to enhance your experience, such as remembering your preferences or analyzing site performance. You can manage cookie preferences through your browser settings.

How We Use Your Information

We use your information to:

  • Schedule and confirm appointments, including sending booking confirmations, reminders, or updates.

  • Respond to your inquiries or provide customer support.

  • Process payments for services (via third-party processors, if applicable).

  • Improve the Website’s functionality and user experience.

  • Send promotional offers, newsletters, or updates about our services, if you have opted in to receive them.

  • Comply with legal obligations or protect our business interests.

How We Use Your Information

We do not sell or rent your personal information. We may share your information in the following cases:

  • Service Providers: We may share your information with trusted third-party service providers, such as booking platforms or payment processors, to facilitate appointments or transactions. These providers are contractually obligated to protect your information.

  • Legal Requirements: We may disclose your information if required by law, such as in response to a court order, subpoena, or other legal process.

  • Business Protection: We may share information to protect the rights, property, or safety of The Usual Lash, our clients, or others, including to prevent fraud or address security issues.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include secure data storage and the use of reputable third-party platforms for booking and payments. However, no online system is completely secure, and we cannot guarantee absolute security.

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Your Choices

  • Opt-Out: You may opt out of receiving promotional emails by following the unsubscribe instructions in those emails. You will still receive transactional emails related to your bookings.

  • Cookies: You can disable cookies through your browser settings, but this may affect the Website’s functionality.

  • Access and Correction: You may request access to or correction of your personal information by contacting us. We will respond to such requests in accordance with applicable laws.

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Third-Party Links

The Website may contain links to third-party websites, such as social media platforms or payment processors. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

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Children’s Privacy

The Website is not intended for individuals under 18 years of age without parental consent. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on the Website with the "Last Updated" date. Your continued use of the Website after such changes constitutes your acceptance of the revised Privacy Policy.

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Governing Law

This Privacy Policy is governed by the laws of the State of Connecticut. Any disputes arising under this policy shall be resolved in the state or federal courts located in Fairfield County, Connecticut.

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Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

By using the Website, you acknowledge that you have read and understood this Privacy Policy.

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